Dove, a brand under Unilever's personal care portfolio, has built one of the most trusted identities in the beauty and personal care industry through its "Real Beauty" platform and product efficacy claims. In China, Dove's body wash category competes in a crowded market where fragrance differentiation and gift-with-purchase promotions are key purchase drivers. The brand's strawberry-scented body wash line targets younger female consumers who respond to playful aesthetics and sensory experiences.
Our promotional items need to feel like gifts our customers actually want to use, not something they'll throw away. The bag should make them happy every time they see it.
The tote project was developed as part of Dove's quarterly gift-with-purchase program in China's major supermarket and e-commerce channels. Previous promotional items had suffered from low reuse rates — customers accepted the free gift but rarely used it afterward. The design brief explicitly required creating a bag that recipients would voluntarily carry in public, extending Dove's brand visibility beyond the point of purchase.